Membership Frequently Asked Questions
Q. We are interested in renewing our contract with you. What is the credential system? How does it work - if it is bands, etc?
A. We are moving away from the wrist-band credentialing system this year. We will provide you with membership cards that will be good for the 2016 year. The card will include owner or management company name and unit information for each unit. We will provide cards 1.5 times the bed occupancy of your unit. For example, if your unit sleeps 10, you will receive 15 cards initially. We have included a disclaimer on the back of the card, asking the guest to leave each card upon leaving the unit in order to avoid an additional fee.
Q. Will each person in a party be required to have a card to ride the tram?
A. It is not necessary for each person to have a card. However, keep in mind, should the parties separate and need to ride the tram individually, they will need a card to ride at that point.
Q. I only have one unit and I also live on the resort. Please advise what needs to be done for my unit to have tram access.
A. For your convenience, you can download an agreement from our Services and Membership Page. Once it is completed, return to Sand Dollar Transportation via email or mail. The membership fee is $500 per year, due March 1st each year. Once payment is received you will receive your ID cards for the unit.
As a homeowner, you are a member of the transportation program through SOA. You will be able to utilize this service with current HOA card as before.
Q. My husband and I own a unit at Beachside One in Sandestin. I rent our unit privately and do not have a management company. Can you tell me how our rental guests will receive credentials to use the transportation service?
A. I will be happy to deliver the cards locally to someone that has access to your unit such as your housekeeper, caretaker, etc. I can also mail the cards if needed.
Q. I have downloaded the Service Agreement to complete. Do I send this form and my check directly to you or to the Sandestin Owners Association?
A. You can mail the completed agreement with payment directly to me at:
Sand Dollar Transportation
P.O. Box 6084
Miramar Beach, FL 32550
Q. Are there any payment options other than sending a check or money order?
A. Yes, you can visit our Services and Membership page where you can download the agreement, as well as process your payment. You can click the button for ENROLLMENT that will take you through the payment process.
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